Tag: customer care

Mobile CRM: La chiave per Customer Service ed Engagement?

su da Gian Carlo Mocciin CRM, Customer Service, Social, Media, MobileLascia un commento

Customer Service Infographic

AICEX: La Digital Transformation può dare un importante contributo al Customer Service

SOURCE: http://winthecustomer.com/mobile-crm-key-customer-service-greater-customer-engagement/

With Mobile CRM apps set to grow 500% by 2014, mobile technology has the potential to create a new frontier in customer service.
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