Customer Experience: 3 errori comuni

NOTA AICEX: il disegno della Customer Experience differenzia i brand e costruisce il rapporto di fedeltà con i clienti. L’articolo di oggi evidenzia alcuni errori tipici che le aziende possono commettere.

errori

Customer experience design is a way to successfully differentiate brands and build loyalty that results in boosting top line and bottom line performance. But, there are some common traps in customer experience design where businesses get caught that can actually work in opposition to the goal.

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