Tag: user experience

La Customer Experience nelle donazioni Online

su da Gian Carlo Mocciin Digital, Design, UXLascia un commento

 Experts say simplifying the process of making an online donation can lead to better returns

Online giving is tipped to become the most popular way of donating, but the sector often fails to optimise the donor experience. Susannah Birkwood reports
Experts say simplifying the process of making an online donation can lead to better returns

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Walt Disney e le 10 regole di Topolino sulla UX

su da Gian Carlo Mocciin Digital, Design, UX2 commenti

 NOTA AICEX: Walt Disney fu un vero innovatore ed il primo user experience designer — 
SOURCE : http://uxmag.com/articles/walt-disney-the-worlds-first-ux-designer

I’m a huge fan of the Walt Disney park experience, and my family has traveled to Walt Disney World and Disneyland multiple times. The service we’ve received has always been exceptional, and I return from every visit with at least one extra-special memory.

The reason the Disney experience is so consistently good is a focus on quality, detail, and the customer. For the Walt Disney Company, that focus came from the man whose name is above the door.

Walt Disney was an innovator, a creative force, and a brilliant businessman. But even more than that, I consider Walt Disney the first user experience designer, for reasons I will explain.

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Perchè alla Mercedes i bagni sono senza lavandini?

su da Gian Carlo Mocciin Digital, Design, UXLascia un commento

Sinks are so redundant. Counter sink ftw.

NOTA AICEX: un divertente articolo sulla user experience – 

With all the automated things happening in the restrooms these days — faucet, soap, and toilet engage automatically — this sink threw me for a loop.

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Volete salvarvi dai problemi di design?

su da Gian Carlo Mocciin Digital, Design, UXLascia un commento

design

Nota AICEX: torniamo a parlare di user experience e di design legato alla UX. Poniamoci le giuste domande per creare un design perfetto –
I believe that the difference between a good and a poor UX designer is that a good UX designer finds out all the questions a user has and answers them well in his design. A poor UX designer creates a design that actually raises more questions than it solves. Let me explain a method I use to get to the good questions.
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