Customer Experience nella Fisioterapia


NOTA AICEX: un ottimo esempio di CX in un ambito poco usuale — 


In India, Physiotherapy had pretty much been forgotten; till recently! Two trends are driving the emergence of physiotherapy centres that have emerged in various urban Indian cities.

One, the lifespan of Indians has increased steadily. A large ageing population, with many beset by chronic conditions has meant an increased need for mobility related treatment, rehabilitation and ongoing care. The health care needs of India’s population are therefore shifting in significant ways, driving greater demand for both traditional health services and specialisations such as physiotherapy.

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