AICEX all’ Ultimate Customer Experience Conference

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Grande successo ieri a Roma all’Evento organizzato da Oracle con la Sponsorship di Accenture e al quale AICEX ha contribuito con un intervento del Presidente Ing. Gian Carlo Mocci

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10 errori di mobile design e come evitarli

The top 10 mobile design mistakes – and how to avoid them

NOTA AICEX: Dopo il precedente post con gli errori sul Web stavolta vi diciamo cosa evitare sul Mobile. – 

Dave Shea dives deep into what’s wrong with the mobile web and considers how we can make it better by identifying 10 design anti-patterns.

A few years ago, I spent a few weeks driving around New Zealand’s south island. Public Wi-Fi seems mostly unavailable in the South Pacific, so I relied on a prepaid SIM card for connectivity during that trip.

This shouldn’t have been particularly memorable, but, after spending hours attempting hotel bookings on sites that clearly weren’t optimised for my mobile phone, the experience is still fresh in my mind. I remember a lot of frustration, pinching and zooming to see minuscule form fields. I remember attempting to resubmit the form multiple times because I missed a field while zoomed in. I also remember this experience costing me more than just my time.

We make decisions as we design and build sites. Sometimes we decide in favour of approaches that meet our needs but cause grief for our end users. Those are mobile design mistakes and these practices need to die. Let’s talk about them.

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Evento: RENDERSI VISIBILI E CATTURARE NUOVI PROSPECT

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Evento: Ultimate Customer Experience

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  • ULTIMATE CUSTOMER EXPERIENCE
  • Nuovi modelli di interazione per una Customer Experience perfetta
  • Questo momento di incontro e di approfondimento è rivolto a chi è interessato a capire come sia possibile offrire una Customer Experience vincente grazie ad una completa integrazione tra marketing, sales, commerce, service, social e i molteplici canali di contatto utilizzati.
  • Roma – Giovedì 26 Marzo 2015 – 09:30 – 13:00
  • In collaborazione con AICEX